Submitted Reports
When a guardian submits a report online through GTS, the report must be accepted by your court office. The acceptance is the equivalent of receiving the report in your court office via the mail or over the counter; you are acknowledging receipt of the report but it does not mean it has been reviewed.
When reports are submitted through GTS, you also have the option to return the report to the guardian for correction if obvious and problematic errors are discovered upon acceptance. Check with your county's business process for accepting submitted reports.
Accepting a Report
When submitted online by a guardian, reports will immediately display on the Dashboard for acceptance. To accept a report, perform the following:
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On the Submitted Reports tab on the Dashboard, click the View Report Details icon |
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Click the Document icon |
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Close the tab displaying the PDF document to return to the Web Portal. |
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Select the 'Accepted' radio button of the Action field. |
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(Optional) Record any comments. |
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Click the SUBMIT button. You are returned to the Dashboard. The report is now available for review. |
for the report that needs to be accepted. The Report Details popup displays.
in the Document(s)grid for the report. A PDF version of the report opens in a new browser tab. Review the information that was submitted.
Returning a Report for Correction
When a guardian submits a report online and it is being viewed for acceptance, the court office has the opportunity to return the report to the guardian for correction. This option can be exercised if an obvious omission or critical error is found prior to being accepted. When returned, the guardian receives notification that their report needs to be corrected prior to being accepted by your court. They can then edit the report and resubmit it without having to start the entire report over again.
If your county charges a fee for submitted reports, the fee is processed with the original submission. The guardian does not need to enter payment information again in order to resubmit a report that was returned for correction.
When submitted online by a guardian, reports will immediately display on the Dashboard. To return a report for correction, perform the following:
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1. |
On the Submitted Reports tab on the Dashboard, click the View Report Details icon |
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2. |
Click the Document icon |
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3. |
Close the tab displaying the PDF document to return to the Web Portal. |
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4. |
Select the Returned for Correction radio button of the Action field. |
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5. |
Record detailed Comments. The text entered in this field will be included in the notification sent to the guardian that submitted the report so they are aware of the changes that are needed before resubmitting the report. |
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6. |
Click the SUBMIT button. You are returned to the Dashboard. |